Terms and Conditions of Use – Intrena

For the purposes of these Terms and Conditions, the following definitions apply:

I. Purpose

THE PROVIDER grants its Users access to and use of various services and content (hereinafter, the "Services") made available by THE PROVIDER or third parties, under the conditions set forth herein. These Terms and Conditions are intended to establish and regulate the general conditions of access and use of INTRENA, as well as the various content and services provided by THE PROVIDER or third parties through it. When content and services are not hosted on INTRENA, THE PROVIDER assumes no responsibility for them.

Accessing or using INTRENA in any way grants the user the status of User, and such access necessarily implies full and unconditional acceptance of all the provisions and conditions included in these general Terms and Conditions.

THE USER expressly acknowledges and accepts that these conditions may be modified at THE PROVIDER's sole discretion and without prior notice, and that any such changes will be reflected on INTRENA. It is therefore THE USER's sole and exclusive responsibility to review the current Terms and Conditions each time they access or use INTRENA.

The use of services offered through INTRENA may be subject to specific usage and access conditions (hereinafter, "Particular Conditions") which, depending on the case, may replace, supplement, and/or modify these general Terms and Conditions.

II. Content

Through the Application, THE PROVIDER makes online courses available to THE USER in accordance with the conditions contracted by the USER or by a third party granting access (hereinafter, the "Service"). INTRENA provides the User with access to various content, information, and data provided by THE PROVIDER in relation to the Service (hereinafter, the "Content"), according to what has been contracted.

THE PROVIDER reserves the right to modify at any time the presentation, configuration, and layout of the Application and/or Website, as well as the corresponding conditions of access and use. THE PROVIDER does not guarantee that the Content provided through INTRENA will always be correct, complete, or up to date.

III. Registration and Access

Downloading INTRENA is generally free of charge. Access credentials will be generated once THE USER or a third party granting access establishes the contractual relationship that will define the content available to them.

THE PROVIDER will determine the conditions of access to specific areas and the use of certain Services, once the contractual relationship is established and proper authorization is granted. All personal data entered into INTRENA will be subject to THE PROVIDER's Privacy Policy.

THE USER warrants, at the time of registration, the accuracy of all data entered into INTRENA's forms. THE USER is solely responsible for any false or inaccurate statements made and for any damages caused to THE PROVIDER and/or third parties as a result of false or inaccurate information provided during registration.

THE PROVIDER reserves the right to deny entry, access, and/or registration to INTRENA at any time, without notice, justification, or explanation. Such denial shall not give rise to any right to compensation.

IV. User Obligations

In addition to any obligations arising from other provisions of this document or applicable law, THE USER agrees to:

V. Intellectual Property

All software and general content of INTRENA — including texts, animations, images, trademarks, trade names, and distinctive signs displayed on or accessible through INTRENA — are the property of THE PROVIDER or of third parties who have authorized THE PROVIDER, and are protected by applicable national and international intellectual property laws.

Any use of INTRENA's content beyond its normal public use — including copying, reproducing, modifying, distributing, transmitting, republishing, adapting, or representing any of its elements — is strictly prohibited without the express written consent of THE PROVIDER.

With respect to content published on INTRENA, THE USER warrants to THE PROVIDER that:

VI. Warranties

THE PROVIDER does not guarantee the availability or continuity of INTRENA's operation. Accordingly, THE PROVIDER shall not be liable for any damages arising from:

Situations that may temporarily interrupt the provision of services include, without limitation:

THE PROVIDER does not guarantee the absence of viruses or other elements introduced by third parties that may alter THE USER's systems. THE PROVIDER implements protective measures against cyberattacks but does not guarantee that unauthorized third parties cannot gain knowledge of the conditions under which THE USER accesses the Application and/or Website.

THE PROVIDER shall not be liable, under any circumstances, for direct or indirect damages, consequential losses, or loss of profits arising from the use of INTRENA.

VII. Local Information Storage

When accessing or using INTRENA, THE PROVIDER may use technologies such as "cookies" (or similar technologies) that store certain information on THE USER's device and enable the automatic activation of certain features. Session cookies used by the service do not include any personal information about THE USER other than the session key, which is deleted at the end of the session (generally after 24 hours).

Most browsers allow users to delete cookies from their hard drive, block cookies, or receive a warning before a cookie is stored. However, blocking or deleting cookies may limit THE USER's online experience.

THE PROVIDER uses certain third-party cookies, which generally store only non-personal information such as pages visited or browsing duration.

VIII. Account Cancellation and Liability

Once the term stipulated in the conditions contracted by THE USER or the third party granting access has expired, THE USER's account will not be deleted; only access to INTRENA's content will be restricted.

THE USER is responsible for the proper use of INTRENA and the contracted services. Any improper use will result in the immediate removal of THE USER from INTRENA, with loss of registered user status, no right to compensation, and without prejudice to any legal actions available to THE PROVIDER under Colombian law.

IX. Notifications

The email address provided by THE USER during the registration process will be used by THE PROVIDER for all notifications. THE USER is obligated to keep this information up to date at all times.

If THE PROVIDER detects that THE USER has provided false or inaccurate information during registration, THE PROVIDER may immediately and without prior notice remove THE USER from its databases and/or from INTRENA's registration and hosting processes.

All notifications made by THE PROVIDER to THE USER shall be considered validly delivered if sent to the contact details provided by THE USER upon registration.

X. Validity and Entire Agreement

The declaration of nullity or invalidity of any provision contained in these Terms and Conditions shall not affect the validity and enforceability of the remaining clauses and conditions.

These Terms and Conditions constitute the entire agreement between the parties and supersede any prior written or verbal agreements, understandings, representations, negotiations, or statements of intent relating to this subject matter.

XI. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with Colombian law. Both THE PROVIDER and THE USER agree to attempt to resolve any disputes arising from their commercial relationship amicably before pursuing any formal legal action.

These Terms and Conditions apply to the Intrena application available on Android and iOS platforms, as well as its web version.